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News: Use the new Voice Premium Services to call to or get called from any phone from within Collanos Workplace or Collanos Phone.

Collanos Workplace User Forum  |  Collanos Workplace Product Support  |  Technical Support (English) for Collanos Workplace  |  Topic: Collanos Online Status 0 Members and 1 Guest are viewing this topic. « previous next »
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Author Topic: Collanos Online Status  (Read 780 times)
JTW
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« on: November 19, 2009, 04:02:30 PM »
I notice that Collanos sometimes takes a long time (as much as 90 minutes) to change status from offline to online.  If i try to change status manually, it always tells me "Unable to change status, try again soon."  I am sure there is a good internet connection, so I don't understand why it takes so long to connect.  Is there anything I can do?
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Nikolaus
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« Reply #1 on: November 22, 2009, 10:46:27 PM »
I have the same problem. Sometimes the synchronization takes very long. Even if at least two clients are running on DSL 16000.
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dogorman
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« Reply #2 on: January 18, 2010, 04:11:09 PM »
is there a fix ?
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RickWarp
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« Reply #3 on: January 18, 2010, 05:42:58 PM »
I've had the same problem.  What we've found as a poor workaround is to change your status to busy, then back to online.  That typically seems to work. 
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Collanos Workplace User Forum  |  Collanos Workplace Product Support  |  Technical Support (English) for Collanos Workplace  |  Topic: Collanos Online Status « previous next »
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